Frequently Asked Questions

We offer a full range of cleaning services: Standard Home Cleaning, Deep Cleaning, Commercial Cleaning, Move In / Move Out Cleaning, Post-Construction Cleaning, Janitorial Maintenance, and A La Carte Chores. Each service can be customized to your specific needs.

We proudly serve the greater San Antonio area and surrounding Surrounding areas communities — including New Braunfels, San Marcos, Converse, Live Oak, Schertz, and Selma.

Pricing depends on property size, type of service, and cleaning frequency. Use our Instant Price Estimator on the Services page for a quick quote, or contact us for a personalized estimate. Recurring customers save 5-15%!

Yes! We bring all professional-grade, eco-friendly cleaning supplies and equipment. You don't need to provide anything. If you have preferred products you'd like us to use, just let us know.

We accept credit/debit cards, Venmo, Zelle, PayPal, and CashApp. Payment is due upon completion of service.

Yes, we are fully insured and all team members are background-checked. We are also Yelp Guaranteed with up to $2,500 in coverage for your peace of mind.

Yes! We offer recurring schedules with built-in savings:
• Weekly — 18% off
• Bi-Weekly — 15% off
• Monthly — 10% off
Recurring plans ensure your space stays consistently clean.

Your satisfaction is our top priority. If you're not completely happy with our work, contact us within 24 hours and we'll come back to re-clean the areas of concern at no additional cost.

Most standard cleanings take 1.5–3 hours depending on home size and number of rooms.

Absolutely. Let us know your priorities and we'll tailor the service to your specific needs.

Give us a call or send a message at least 24 hours in advance — no fees, no hassle.

No — just ensure we have access to your property. Most clients provide entry instructions and go about their day.

Deep cleaning covers everything in a standard clean plus intensive attention to hidden areas — inside appliances, behind furniture, baseboards, light fixtures, and built-up grime.

We recommend a deep clean every 3–6 months, or as a first-time service before switching to regular standard cleanings.

Deep cleans typically take 3–6 hours depending on the size and condition of the property.

Ideally after furniture is moved out so we can clean every surface and corner. For move-ins, book before furniture arrives.

Yes! Our move-out cleaning is designed to meet or exceed landlord and property management expectations for turnover.

We recommend booking at least 3–5 days in advance, but we can sometimes accommodate same-day or next-day requests.

Yes — just let us know when booking and we'll include outdoor areas in your quote.

Schedule after all construction work is complete and contractors have left. We recommend waiting 1–2 days after final construction for dust to settle.

Yes — we clean both residential renovations and large commercial build-outs. We scale our team to match the project size.

Yes — we use professional-grade, surface-safe products to remove paint splatters, caulk, adhesive, and sticker residue without damaging finishes.

Typical residential projects take 4–8 hours. Large commercial builds may require multiple days. We'll give you an honest estimate upfront.

Yes! We can schedule cleaning during or after business hours to minimize disruption to your operations.

Absolutely. We scale our team and equipment to match the size and needs of any commercial facility.

Yes — we offer daily, weekly, bi-weekly, and monthly commercial cleaning contracts with volume discounts.

Yes — we assign a dedicated team to your facility so they learn your preferences and deliver consistent results every time.

We service offices, retail stores, medical facilities, churches, schools, warehouses, and more. If you have a commercial space, we can develop a custom plan for it.

Absolutely. Our plans are flexible — add or remove tasks, change frequency, or scale up coverage at any time.

Yes — there is a $60 minimum for all a-la-carte visits. This covers travel and setup time. Most clients easily exceed this by selecting two or three chores.

Absolutely. Many clients schedule their standard or deep clean and then add on items like inside-oven, inside-fridge, or laundry folding.

No problem. Small adjustments on the day are usually fine — just communicate any changes directly with your cleaner before the visit begins.

Yes, we love pets! Just let us know in advance if you have any so we can plan accordingly. If your pet is anxious around strangers or the vacuum, we recommend putting them in a separate room during the visit.

You have options: be home during the visit, provide a lockbox code, leave a key in a secure location, or coordinate with building management. All access details are stored securely and shared only with your assigned cleaner.

Cancel or reschedule free of charge with at least 24 hours notice. Same-day cancellations may incur a $40 fee to cover travel and lost scheduling time.

Yes — Saturday cleanings are offered at standard rates. Sunday and major holiday service is available by request at a small premium.

Absolutely — gift a clean! Contact us and we'll email a custom certificate for any dollar amount, good for any of our residential services.

Yes — we offer 10% off for active and retired military, first responders, and seniors (65+). Just mention it when booking.

For standard and chore visits we can often accommodate next-day bookings. Deep cleans and post-construction typically require 2–3 days lead time so we can schedule the right crew.

Yes. If you prefer unscented, bleach-free, or specific eco-brands, let us know when booking and we'll bring products that match — or happily use what you already have on hand.